Please choose your class carefully. You may cancel up to 24 hours before class starts-- after that, there are no refunds and you own your spot for that series. If, for some reason, you are unable to attend, please feel free to give your spot to a friend with a baby, or let us know, and we can donate your spot to a needy or military family in need of a scholarship.
There are no refunds for missed classes.
There is a $25 rescheduling fee to change enrollment to a future series.
Enrollment Policy
Only paid and enrolled students may start class. There is always an ATM near every location. Bring your checkbook and please do not ask to pay the following week.
In the rare case of over-enrollment, priority will be given in order of date and time payment was receive. Only paid students are considered registered.
Make-up Policy
We are parents too, so we realize that families often miss classes due to baby challenges such as teething, fussiness, quirky nap schedules, and illness. Baby Sign Language Basics has a very generous make-up policy-- you can makeup at another location, provided another class is running.
If you know you will be missing a class (Dr. appointment, travel plans) please notify your instructor so that we can recommend a make-up class, either before or after your scheduled class.
If you miss class unexpectedly, and we have another class running later in the week at another location, you can very often make up the same lesson you missed. If this is not possible, you can attend two classes in one week if there is another class running.
When at all possible, makeups need to be done during your current session. When this is not possible, students may makeup a maximum of one class during the next session.
In the event that the instructor is sick or otherwise unable to attend a class, you will be notified by phone, so please keep your phone number up-to- date. A makeup will be scheduled for the missed class.
Class Policies
Please avoid bringing your own toys to class
When your child has mouthed a toy, please clean it with the wipes provided before returning it to play. If it's still wet, please place it on the table.
Please do not bring your child to class if either of you are sick.
While we do welcome additional family members and caregivers in the class, we ask that you please limit the number of total adults attending to 2 per week, to avoid over-crowding. Please contact your instructor if you have a special situation, and need to bring more than 2 one week.
Family and friend referrals are always welcome. Please feel free to bring a curious friend or family member and their baby (even if the baby is still in the tummy) to class one day, so they can see what it's all about! To avoid overcrowding in class, please contact the instructor before hand.